Privacy Policy

At Souqify, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—whether you’re browsing, shopping, or contacting our team.

1. Information We Collect

When you use Souqify, we may collect:

  • Personal Information: Name, email address, phone number, billing and shipping details.

  • Order Information: Purchased items, payment details (securely processed), and order history.

  • Device & Usage Data: IP address, browser type, and cookies to enhance your experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide order updates and customer support

  • Share offers or updates (only if you opt in)

  • Improve and personalize your shopping experience

3. Protecting Your Privacy

We do not sell your personal information. We only share it:

  • With trusted partners (e.g., shipping providers) to fulfill your orders

  • When required by law in the UAE or Saudi Arabia

4. Data Security

We protect your information with:

  • SSL-encrypted browsing

  • Encrypted and secure payment processing

  • Restricted access to sensitive data within our team

5. Your Rights (UAE & Saudi Arabia)

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct or delete your information

  • Opt out of marketing communications anytime

📧 To submit a request, contact us at souqifyofficial@gmail.com

6. Cookies & Tracking

We use cookies to:

  • Remember your shopping cart

  • Suggest products tailored to your preferences

  • Improve site speed and performance

You can manage cookies through your browser settings at any time.

7. Policy Updates

We may update this Privacy Policy periodically. The most recent version will always be available on our website.

8. Contact Us

For questions or concerns, reach out to us:

📧 souqifyofficial@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia